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Expert services across the whole ByDesign lifecycle

Expert consultancy, implementation and optimisation services to maximise your SAP Business ByDesign implementation. Senior consultants, real-world business understanding, one accountable partner.

Professional services

Implementation, audits and optimisation

MCCS delivers end-to-end SAP Business ByDesign professional services, supporting organisations through implementation, optimisation, integration and ongoing improvement. Our consultants combine technical expertise with real-world business understanding to ensure your ERP system supports growth, efficiency and operational control.

Implementation

End-to-end ERP delivery from discovery and solution design through configuration, data migration, user training, go-live and post-launch optimisation.

System audits

Independent health checks reviewing configuration, business processes, integrations, reporting accuracy and financial controls, with a structured report of clear, prioritised recommendations.

Optimisation

Improve underperforming implementations without a full reimplementation: process redesign, reporting improvements, financial configuration reviews, workflow automation and performance tuning.

What we do

Six ways we help ByDesign customers

01

SAP consultancy

Expert guidance to optimise your SAP ByDesign setup. Free system audits evaluate your current implementation and recommend improvements and optimisations.

02

Migration services

Transitioning to or from SAP ByDesign with assistance for your ETL data needs, protected by a controlled and thorough methodology. See the Migration Blueprint.

03

Integration services

Connecting SAP ByDesign with your systems using middleware such as SAP Integration Suite, Dell Boomi and our proprietary tool powered by Microsoft Azure.

04

Development & add-ons

Customising SAP ByDesign with add-on solutions to enhance processes and provide new functionality, built in SAP Cloud Applications Studio. See custom add-on development.

05

Automation & bots

Automating business processes through SAP Build Process Automation, removing repetitive manual effort from your teams.

06

Support packages

Fast, reliable support with priority based SLAs. Flexible, predictable packages: monthly support hours with rollover flexibility built around business needs, monthly analytical usage insights, and end-to-end coverage of the entire SAP landscape including integrations, developments and automations.

Integration expertise

SOAP, OData and custom services

We specialise in complex SAP Business ByDesign integrations, delivering secure, reliable and scalable connectivity between your ERP and third-party systems. Integrations can be built by MCCS or by your own system integrators against our documentation.

SOAP web services

Deep expertise in ByDesign's standard suite, with detailed specifications and example payloads for web service consumption.

Custom OData services

Robust read and write access to standard or custom Business Objects for CRM, eCommerce, finance and bespoke applications.

Analytical OData APIs

Read-only access to data sources and reports, ideal for reporting and FP&A integrations.

Technical documentation

Structured API documentation, field mappings and integration specifications your external developers can build against.

FAQs

Common questions

What professional services do you offer?

End-to-end SAP Business ByDesign professional services including implementation, system audits, optimisation, integrations, developments, small enhancement projects and ongoing support. Consultancy covers finance, supply chain, procurement, CRM and reporting modules.

Do you offer full SAP Business ByDesign implementation projects?

Yes. Complete implementations from discovery and solution design through configuration, data migration, user training and go-live support, plus post-launch optimisation and hypercare.

Can you optimise an existing SAP Business ByDesign system?

Yes. We specialise in improving underperforming implementations: process redesign, reporting improvements, financial configuration reviews, workflow automation and performance tuning.

What is included in a system audit?

A detailed review of configuration, business processes, integrations, reporting accuracy and financial controls, with a structured report of clear, prioritised recommendations.

What integration options exist in ByDesign?

SOAP web services, OData APIs, file-based integrations and custom OData services for Business Object access. We advise between standard SOAP, custom OData, or the analytical OData API depending on your requirements.

Can custom OData services write back to ByDesign?

Yes, custom OData services support both reading and writing business object data.

Do you provide documentation for external developers?

Yes: structured API docs, field mappings and integration specifications, plus secure communication arrangements, authentication controls and access restrictions aligned with SAP security standards.

Do you offer ongoing support packages?

Yes. Structured support packages with priority based SLAs and flexible on-demand consultancy.

Do you develop add-on solutions?

Yes. Custom add-ons using SAP Cloud Applications Studio (ByDesign's SDK): custom business objects, advanced workflows, bespoke reporting logic and integration extensions.

Can you customise form templates?

Yes. Invoices, purchase orders, delivery notes and customer documents using Adobe LiveCycle Designer, meeting branding, compliance and operational requirements.

Ongoing support

Never chase a ticket again

Priority SLAs, monthly hours with rollover, and one accountable team covering your whole SAP landscape: system, integrations, developments and automations.

Talk about a support package